Recreation Department Policies

Weather Policy

Day Camp Program locations that are held entirely outdoors. Each location has a covered pavilion or shade structure available, but we do not have indoor facilities to use in the case of bad weather. The Day Camp Program will run rain or shine however, may close for severe weather. Severe weather may include, but is not limited to, a thunderstorm or tornado warning, extended storms, or lightning detected within range for a prolonged period of time. The Day Camp Program will not cancel for heat advisories- staff will make program adjustments, add cooling/water breaks, and utilize pavilions and shaded areas.

Clinton Township Recreation will use the National Weather Service and lightning detectors to monitor weather conditions. Since our Day Camp Program locations are spread across a large area, it is possible that not all locations will be affected by severe weather.

Notifications of Cancellation

In the case of a program cancellation, we will utilize these methods of communication; send direct emails and send out text/email notifications with our Remind101 account. You can find information on signing up for Remind101 emails or text your site code (see Day Camp page) to 81010.

If severe weather occurs when the program is already in session, participants will be brought under a pavilion until the weather clears or they are released from the program. If a cancellation is necessary during the program, staff will call parents/guardians, send emails, and a notification through Remind101. Children will not be permitted to leave the site during severe weather without approval from parents/guardians.

Refunds for the Day Camp Program are not offered for weather-related cancellations.

Winter Weather Policy

Please follow us at facebook.com/myctpr for program updates. Program locations are listed below.

Clinton Township Civic Center or the Senior Center

If Chippewa Valley School District cancels school for the day due to SNOW/ICE – Recreation programs held at the Clinton Township Civic Center or the Senior Center will be cancelled and either rescheduled or refunded. (Please note-if main roads have been cleared by 3:00pm, evening classes may be held and refunds will not be issued)
If Chippewa Valley School District cancels evening/adult ed for the day due to SNOW/ICE – Recreation programs held at the Clinton Township Civic Center or the Senior Center will be cancelled and either rescheduled or refunded
If Chippewa Valley School District cancels for COLD WEATHER – Recreation programs held at the Clinton Township Civic Center or the Senior Center will be HELD and refunds will not be issued

Off site (not at the Civic Center or Senior Center) locations –

If the class is held at a school district and the school district (or school) the class is held at cancels school for ANY REASON – classes will be cancelled and either rescheduled or refunded
If the class is held at any other off site location – please contact the office during business hours (586)286-9336 or a message will be left after hours. If a message is not available, you may also contact the facility directly if the Recreation office is closed.

Holiday Express –

If a snow emergency is declared in either Mt. Clemens or Clinton Township by noon – trains will be cancelled and refunds will be issued. Phone calls and/or emails will be sent for cancellations declared after noon.

Major Health Event Policy

Participants - will be required to follow current health guidelines.

Staff - will be required to follow current health, MIOSHA, and Township guidelines.

Registration Information

All activity fees, dates, days and times are subject to change.

Pre-Registration

Most programs require pre-registration. Registration forms may be printed from our web site or forms may be obtained by calling or stopping by our office.

Ways to Register

Walk-In - Registrations are taken IN PERSON at the Recreation Office. An Adult must sign the waiver. Payment can be made by cash, check, credit card or money order.

Mail-In - Please complete and sign the registration form and include it with your check, money order or credit card number. Do not mail cash.

On-Line - You must set up or have a username and password to access Online Registration. Set up an account or request your username and password from our website at any time.

Drop Box - An after hours drop box is available at the Recreation entrance. Your registration should be placed in an envelope with your check, money order or credit card payment. No cash please! Due to online registration-programs may sell out before your registration is processed on the next business day.

One household per registration form/online account

Only persons residing in the same household can be included on a single registration form or online account.

Payment

Accepted forms of payment are cash, check, money orders and credit cards. Payment must be made at the time of registration. A limited scholarship program is available for in house programs, to qualifying Clinton Township residents.

Credit Cards

For your convenience, we accept VISA, Mastercard, Discover and American Express. These credit cards are accepted by fax, online, by mail or in person. Sorry-phone registration is not available.

Email Receipts

If you have provided an email address - all of your receipts will come to you via that email address. This saves valuable tax dollars and sends your registration confirmation to you more efficiently and cost effectively. Please keep your information with us current - if you change your email address - please alert us.

Photo Policy

The Recreation Department frequently takes photos or video images of event and activity participants, visitors to our parks, and persons utilizing our facilities. These photos and video images are the sole property of the Department and may be used for promotional and marketing purposes at its discretion.

Refund Policy

Refund policies for contractual programs may differ from CTPR Policies.

To receive a refund for a program or event, you must call the Recreation office at least two business days prior to the event date. This allows us to place persons on a waiting list in your spot. Without this timely notice, a full refund is not available. A credit will be placed on your account for any refund under $5. If a credit is not used within one year from the credit date, your account will be cleared.

No-Hassle Refund Offer

Your time and money are important investments. That is why Clinton Township Recreation has a special refund policy for all of our in-house programs. If you are dissatisfied, for any reason, we will refund the full amount of your registration fee. This policy is not able to cover commercial ticket sales, rentals, or contractual clauses. Prorated refunds will not be retroactive and must be assessed from the date of contact to our office. Prorated refunds cannot be given for vacation, schedule conflicts, or other non-emergency situations. Your satisfaction is always guaranteed at Clinton Township Recreation.

Returned Check Fee

A check returned for insufficient funds will result in a $25 fee being assessed on our account. Participation in further programs may be suspended until this fee is paid. Please see the information page of our brochure for additional policies.

Lost and Found

Items found at our program will be held on site until the end of the season/activity. Items found at one day events will be held at the Recreation office. All lost and found will be kept at the office for two weeks.